Al Hernandez, Jr., MD

Alvaro Hernandez

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Phone: (915) 313-6300

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
245 Ratings
76 Comments

Dr. Hernandez received his medical degree from University of Texas Medical School – San Antonio, San Antonio, Texas and completed his residency in Orthopaedic Surgery at Louisiana State University, New Orleans, Louisiana. He is Board Certified by the American Board of Orthopaedic Surgery and a Fellow of the American Academy of Orthopaedic Surgeons. Dr. Hernandez is licensed in Texas, New Mexico, Arizona & Louisiana. Team (doctor) for the El Paso Rhinos Hockey; Team physician for the El Paso Chihuahuas (2014 & 2015 seasons).

Medical Education/Training

  • Residency - Orthopedic Surgery, Louisiana State University, New Orleans, Charity Hospital of Louisiana
  • Internship - Louisiana State University, New Orleans, Charity Hospital of Louisiana
  • Medical School - University of Texas Medical School, San Antonio, Texas

Professional Memberships

  • American Academy of Orthopedic Surgery
  • Southern Medical Association

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.8
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.8
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 21, 2020
excellent service
May 20, 2020
I was untable to get an appointment over the iphone I has to go to the Doctors Office to make the appointment
May 20, 2020
Excellent service and professional
May 20, 2020
excellent!
May 20, 2020
in and out in less than 2 minutes
May 14, 2020
very friendly
May 14, 2020
great job
May 14, 2020
felt very comfortable and well taken care of
May 14, 2020
very efficient
May 13, 2020
very professional
May 13, 2020
okay
May 8, 2020
very very freindly fast That's why we travel from Las Cruces to see Dr.Hernandez he's done surgery on both of us thank u so much
May 8, 2020
the whole staff is very very freindly they smile they ask how are u doing when u leave they tell u thank u and have a safe ride home here in L C they don't even talk to u
May 8, 2020
we have sent alot of freind's family member's to Dr.Hernandez were very Happy with him Thank u so much
May 8, 2020
very good on everything everyone there is Awesome
May 8, 2020
we've send alot of freind's and family member's with Dr.Hernandez
May 8, 2020
very very freindly everyone love to go see Dr.Hernandez he's done surgey on both of us we drive from Las Cruces he doesn't make u wait for 2 or 3 hrs.just to call us in
May 8, 2020
doc very good, listens!
May 8, 2020
It would be great if staffers would let patients know what is going on...this visit wasn't too bad, but I have waited in the lobby with my friend for her appointment a couple of times in the past. You are just left sitting there, not knowing what is going on or why your appointment with the doctor isn't kept.
May 8, 2020
Dr. Hernandez made me feel very comfortable. I trust him and look forward to working together for the next few months.
May 8, 2020
Dr. H. requested X-rays of hips. X-ray tech. was out, I heard doing translation...? Another tech...a backup? did the X-ray. It was a little disconcerting, hearing that the X-ray tech was doing a different job... I sat in the hallway waiting, no one told me what would happen.
May 6, 2020
As always, the visits are better than I could ask for. The wait is very short, the staff are nice, Dr Hernandez is very personable, knowledgeable, and caring.
May 6, 2020
I have recommended Dr H to my husband, who had knee surgery, and to friends.
May 6, 2020
Always an easy trip and visit with Dr. Hernandez and his group! Thank you!
May 6, 2020
Dr. Hernandez is always courteous and professional.
May 6, 2020
All great! Very friendly.
Sep 25, 2019
my experience was more than I expected. I was very impressed with my visit
Sep 25, 2019
My care giver made me feel that he was concerned with my issue and took the time to inform me of my options
Sep 24, 2019
MA's great
Sep 18, 2019
none
Sep 18, 2019
best doctor ever
Sep 18, 2019
none
Sep 18, 2019
none
Sep 18, 2019
none
Sep 18, 2019
none
Sep 18, 2019
Dr. Hernandez has the most efficient staff I've ever witnessed. They are all so professional it take just a few moments to accomplish what is needed.
Sep 18, 2019
Dr. Hernandez himself gives me the injection.
Sep 18, 2019
I was not a new patient so the registration process did not apply. All I had to do was sign my name on Dr. H;s sheet.
Sep 18, 2019
They arre so efficient and had the proper injection in their pocket to give to the doctor. Such efficiency.
Sep 18, 2019
I liked going there did not have to fill up paperwork since my primary doctor is in same network.
Sep 18, 2019
very satisfied!
Sep 13, 2019
I believe that doctor had been on vacation and that was reason for wait
Sep 11, 2019
Nice & clean.
Sep 11, 2019
Very professional.
Sep 11, 2019
Personnel very attentive.
Sep 11, 2019
Very professional.
Sep 11, 2019
Very professional.
Sep 11, 2019
Very good.
Sep 10, 2019
dr and staff are always extremely professional and pleasant and always greet with a smile
Sep 10, 2019
I have recommended the dr OT friends and co-workers many have come to the doctor and only had good and positive things to say about him and staff. all have kept him as their doctor
Sep 10, 2019
great nurses pleasant and friendly
Sep 10, 2019
as a doctor and surgeon he will always be my doctor will never change
Sep 6, 2019
I have recommended care provider before this visit.
Sep 5, 2019
after assessed by nurse , Dr Hernandez in room and assessed and treated. surgery did not have to be cancelled!
Sep 5, 2019
Feel respected by Dr Hernandez. Not hurried in exam or treatment
Aug 28, 2019
The number listed and left on the message is very hard to work with. My initial appt. on the east side was cancelled. I requested another time and date, but it was difficult, esp. on line.
Aug 28, 2019
I wish I would have been referred to *Dr. Hernandez before.
Aug 28, 2019
Once I got to my appt. I was great.
Aug 28, 2019
Excellent! Friendly & courteous.
Aug 25, 2019
waited for an hour and forty minutes before I got to see the doctor. I saw the doctor for about 5 minutes
Aug 16, 2019
It is so refreshing to finally find a doctor's office that is run efficiently. So many times I love the physician but hate having to deal with the office staff because of delays in taking or returning my calls, excessive waits (+45 minutes) in the waiting room and exam room(+15).
Aug 16, 2019
I have nothing but glowing remarks about this doctor's visit!
Aug 16, 2019
All good.
Aug 16, 2019
Keep up the good work. I am most happy!
Aug 16, 2019
I neglected to see if hands were washed. I usually watch but I did not this time.
Aug 14, 2019
very well organized
Aug 14, 2019
very professional
Aug 14, 2019
When I called initially I was in a lot of pain. The appointment date was six weeks later which I thought could have been sooner.
Aug 14, 2019
The staff was very efficient anf very polite.
Aug 14, 2019
Dr. A. Hernandez is beru efficient, very knowledgeable, and takes farther steps on getting your healthy.
Aug 14, 2019
The Dr's office is good, but too far for me. I prefer th office in the East side, since I live in the East side.
Aug 14, 2019
Nurse addressed all of my concerns.
Aug 14, 2019
I can see that the whole stsff in Dr.'s A. Hernandez work as a great team.
Aug 14, 2019
Every time I go the Dr.'s office. the nurses were their gloves when dealing with me.
Aug 13, 2019
good
Aug 13, 2019
good